Terms And Conditions

Updated 2024 Feb 28th.

Terms And Conditions 

Throughout this site, the terms “we”, “us” and “our” refer to Sescenti London. The user, conditioned upon your acceptance of all terms, conditions, policies, notices and understanding are stated here.

Your access to this site and use of the sites services are conditioned upon acceptance of and compliance with the Terms. These Terms will always apply to all visitors on the site, users and others who wish to access this site or use this Service. By accessing or also using this Service you are agreeing to be bound by these Terms. If you disagree with any of these terms then you do not have permission to access or use this Service or site. Please read the terms of service carefully before using or accessing our site.

 

PRODUCT DESCRIPTIONS AND COLOURING

Sescenti London and its associates try to be as accurate as we can when describing products. However, Sescenti London does not warrant that the product descriptions or the content on this site is accurate, complete, reliable, correct or error-free. Please contact us if you have an issue with your product and we will work hard to solve your issue. We can not guarantee the product colour on our site is the same as the product due to different monitor lighting and pixels. Our site products are to show the product and we understand it is possible a colour may be darker or lighter, We are not responsible for this or liable due to different screen variations and dyes this can not be helped. We try to represent our products in the best way we can but can not promise there won't be error or miscolouring or sizing.

  

Private and Confidential Information

If you choose to use this site, You are the one responsible for keeping and  maintaining your confidentiality of your account and password and payment and for now allowing access to your computer to others. If your account is used you are responsible for this and agree to accept responsibility for any and all of the  activities that occur with your account or your password. Age for our site, If someone is under 18, you can use our website only with a parent or guardian. Sescenti London and its associates reserve all right to refuse a service, to terminate any accounts, to remove or edit any content, or cancel any orders with their sole discretion. We do not sell any information you have on our store and do not use your information for any scam or selling, We only use information provided by you for emails, Tracking, Order updates, Purchase history on our site, To help our partners and associates fulfil orders, For reviews and marketing reviews, With our server provider shopify, By using our site you agree to these terms and we are not liable for any incorrect information you give or wrong address information and for incorrect use of our store by you or others that have access to your account. You are responsible for your account and we trust you to put in correct information and address for shipping. If you use our site you accept all responsibility for all activity that happens under your account and password.

TRADE MARK AND COPYRIGHT

We do not own any rights or trade marks on the products. All trademarks, logo’s or slogans are not owned by Sescenti London that show on this website. They are property of their respective owners only. Sescenti London does not claim or insinuate any ownership of or direct affiliation with these trademarks, logos, or slogans or trademarks. We are a drop shipping company which means we source our products from manufactures and do not hold any physical products. And because of this we hold no legal responsibility for them or any representation of them in any form at all. We are merely selling products from an original store or a direct manufacturer and because of this we hold no liability or responsibility if you take issue with any item on this site form a legal standpoint, or the representation of that item. If you have an issue with a product please contact us and we will seek out the original supplier and company for you and will provide you with contact information of the actual store or supplier selling the item(s) if there is a need for any disputes or legal concerns or concerns. 

Damages

Please take care of any products you have. Sescenti London does and it’s affiliates are not liable for any damages made, physical or not physical, That are caused either direct or indirectly by any product sold on our site Sescenti London. Also we are not liable for any damages, physical or otherwise, incurred directly or indirectly through any information, graphics, or text expressed on Sescenti London site of all kind, We are also not responsible for customers purchase products that cause damage to others as we trust our customers to handle the products in a responsible manner and to not abuse the products or others.

 

 

Refund Policy

😊❤️We have a 14 day refund policy for faulty/damaged items (see more terms below on this). Your item must be in the same packaging and condition that it arrived in, Unused and unworn with any tags that came with the product. You will also need your proof or purchase and receipt. Items sent back to us without any return request will not be taken from us as we will be unaware as to why. We aim to help you as much as we can with any concerns and if you are enquiring about a refund please contact us through our contact page and we will respond as quickly as possible. Disclaimer: Please contact us if the item is a sale item as some discounted discontinued products we are unable to return or send out to you for replacement if we no longer have the stock. We may charge return fees for labels and shipping for your returns.

14 day money back guarantee terms for (faulty products): If your product is damaged or faulty please contact us and we will assist you further, If you are asking for a refund and your product is fine please contact us and we will provide you with further information as we do not refund products due to customers fault such as wrong address, no longer like, missing or stolen, damaged by customer or currier (shipping provider) This is due to our manufactures terms as we do not directly hold products so shipping returns can be expensive depending on your location.

We care about our customers and always look for the best quality products, If your product is faulty or damaged we have a 14 day guarantee (unless caused by shipping provider then we will give you the information on how you can resolve this) , However we work with manufactures with their own terms and aim to get the refund or situation resolved for you, Certain products however may not be refunded if you can not provide evidence and if your return is not reasonable or you simply just do not like the product as we trust our customers to buy the correct product they think is best suited, We are not responsible for errors you make with addresses or customer information, We will need proof and information on why you would like a refund, Because we work with multiple manufactures sometimes products can arrive separately so please allow for this if you do not see an item in your package, We also are not responsible for stolen or damaged items after shipment and you will need to contact the currier provider so they can assist you further. Please refer to our contact page and we will assist you as quickly as possible:)

Shipping & Lost packages 

All products purchased from our store Sescenti London are made with a shipment contract. Which means risks of loss or stolen and title items pass to you upon delivery to the carrier. Which means we cannot offer reimbursement for lost or stolen packages once they are shipped, and is your responsibility to seek information with the shipping provider to seek further information on this.

 

We were formally known as SnuggleBlue. If our site has snuggleblue listed anywhere or our social media this is due to previous name that has now been changed to Sescenti London. We apologise for any confusion.